Pricing
What a delivery costs
Deelo Parcel starts at ₹71 all-in for a small parcel on a short city run. Price depends on two things only — the size tier you pick and the distance. You see the full fare before you confirm, and there is no surge pricing at any hour.
- From
- ₹71
- Platform fee
- ₹12
- GST
- 18%
- Surge
- None
Parcel sizes
Small
From ₹80 · up to 5 kg
Anything that fits in a backpack and weighs under 5 kg.
Documents · Medicines · Keys · A cake · Phone · Spectacles
Medium
From ₹101 · up to 10 kg
A carry bag or small box, up to 10 kg.
Laundry bag · Groceries · Gift boxes · Laptop · Books
Large
From ₹130 · up to 15 kg
A carton or crate, up to 15 kg.
Cartons · Bulk grocery · Small appliances · Catering trays
Fare by distance
| Distance | Small ≤5 kg | Medium ≤10 kg | Large ≤15 kg |
|---|---|---|---|
| 3 km | ₹76 | ₹97 | ₹125 |
| 6 km | ₹90 | ₹111 | ₹139 |
| 10 km | ₹109 | ₹130 | ₹158 |
| 15 km | ₹132 | ₹153 | ₹182 |
| 25 km | ₹179 | ₹201 | ₹229 |
| 40 km | ₹250 | ₹271 | ₹300 |
Speed options
Standard
1× standard fare
The default. A runner is assigned in the normal queue and may complete one nearby drop on the way.
Express
1.5× standard fare
Direct run, no other stops. Use it for medical samples, court filings and anything with a cut-off.
Scheduled
1.1× standard fare
Pick a date and a time window. The runner is assigned to arrive inside it.
How billing works
- The fare you see before confirming is the fare you pay. There is no surge pricing and no per-kilometre surprise added afterwards.
- Every booking includes a ₹12 platform fee and 18% GST, both shown as separate lines in the breakdown.
- You are not charged until a runner accepts the job. If nobody accepts, nothing is deducted.
- If the recipient is unreachable, the runner waits 10 minutes, then returns the parcel. Only the delivery leg is charged, never both.
- Express costs 1.5× the standard fare because the runner takes no other stop. Scheduled costs 1.1×.
- Coupons apply to the delivery fee, not to GST or the platform fee.
Pricing by district
- Delivery cost in Thiruvananthapuram
- Delivery cost in Kollam
- Delivery cost in Pathanamthitta
- Delivery cost in Alappuzha
- Delivery cost in Kottayam
- Delivery cost in Idukki
- Delivery cost in Ernakulam
- Delivery cost in Thrissur
- Delivery cost in Palakkad
- Delivery cost in Malappuram
- Delivery cost in Kozhikode
- Delivery cost in Wayanad
- Delivery cost in Kannur
- Delivery cost in Kasaragod
Pricing questions
How much does parcel delivery cost?
Deelo Parcel starts at ₹71 all-in for a small parcel on a short city run. The fare depends on parcel size and distance, and includes a ₹12 platform fee and 18% GST. The full price is shown before you confirm, and there is no surge pricing.
Can I cancel a booking?
Yes. Cancel free of charge any time before a runner accepts, because nothing is deducted until then. After a runner has been assigned and started towards pickup, a partial fee applies to cover the trip they have already made.
What happens if the recipient is not available?
The Deelo Parcel runner calls the recipient on arrival and waits up to 10 minutes. If nobody can take the parcel, it is returned to you and only the delivery leg is charged — you are never billed for both directions.
How long does delivery take?
Most Deelo Parcel deliveries within a Kerala town finish in 20 to 40 minutes. A runner is usually assigned within six minutes of booking. Longer runs between towns take one to two hours depending on distance and traffic, and every booking shows a live ETA that counts down.
See your exact fare
Enter a pickup and a destination. The full breakdown appears before you pay anything.