Company

About Deelo Parcel

Deelo Parcel is a same-city courier service operating across Kerala. One runner carries your parcel directly from pickup to drop-off — no hub, no overnight sort, no next-morning promise. Booked like a ride, watched the whole way.

Founded: 2026
Headquarters: Kottayam
Districts: 14
Areas served: 192

What we do

A traditional courier is built for distance. It collects parcels into a hub, sorts them overnight and delivers the next morning — which works well for a package going from Kerala to Delhi, and badly for a set of keys going four kilometres across Kottayam. Deelo Parcel is built for the second case. You book in the app, a nearby runner accepts within about six minutes, and they carry your parcel directly to the recipient. Nothing is consolidated, nothing waits in a warehouse.

We started in Kottayam because it is a town where this gap is obvious: a compact centre, a medical college, a dense ring of panchayats, and no quick way to move one small thing between them. The service now runs in all fourteen Kerala districts, from Manjeshwar to Neyyattinkara.

Facts

Deelo Parcel operates seven days a week, 7 AM to 11 PM, across Kerala.
Parcels up to 15 kg, in three size tiers: Small (5 kg), Medium (10 kg) and Large (15 kg).
Fares start at ₹71 all-in and are shown in full before you confirm. There is no surge pricing.
A runner is typically assigned within six minutes; most same-town deliveries finish in 20 to 40 minutes.
Every handover is OTP-verified at both ends and recorded with a proof photo.
Headquarters: MC Road, Kottayam, Kottayam, Kerala 686001, India.

How we work

OTP at both ends

A one-time code is verified at pickup and again at handover, so a parcel can never be collected or released to the wrong person.

Live tracking on a map

You watch the runner move in real time, with an ETA that counts down and a notification when they are close.

Verified runners

Every runner is ID-checked and address-verified before their first job, and carries a rating you can see before handover.

Instant, upfront pricing

The full fare is shown before you confirm. There is no surge, no per-kilometre surprise and no charge until a runner accepts.

Door pickup

The runner comes to your door, desk or shop counter. You never travel to a booking office.

Door delivery

Delivery is to the recipient's door, with a proof photo captured at handover.

Human support

Support answers in about two minutes between 7 AM and 11 PM, on WhatsApp or phone.

Fast dispatch

A runner is usually assigned within 6 minutes of booking in our active service areas.

Who uses us

Households sending forgotten keys, medicines and lunchboxes across town.
Pharmacies and clinics running prescriptions and pathology samples on a clock.
Advocates, banks and offices moving documents with a same-day deadline.
Bakeries, florists and small retailers who need a delivery arm without hiring one.
Students and families sending books, laptops and parcels between towns.

Where we are going

Deelo Parcel is a Kerala service today, and expansion across India is planned. Because the model depends on runner density rather than a hub network, new markets open city by city — only once there are enough verified runners in a place to keep the six-minute pickup promise honest.