Company

About Deelo Parcel

Deelo Parcel is a same-city courier service operating in Kottayam and 5 neighbouring districts. One runner carries your parcel directly from pickup to drop-off — no hub, no overnight sort, no next-morning promise. Booked like a ride, watched the whole way.

Founded
2026
Headquarters
Kottayam
Districts served
6
Towns served
95

What we do

A traditional courier is built for distance. It collects parcels into a hub, sorts them overnight and delivers the next morning — which works well for a package going from Kerala to Delhi, and badly for a set of keys going four kilometres across Kottayam. Deelo Parcel is built for the second case. You book in the app, pick a pickup window, and one runner carries your parcel directly to the recipient. Nothing is consolidated, nothing waits in a warehouse.

We started in Kottayam because it is a town where this gap is obvious: a compact centre, a medical college, a dense ring of panchayats, and no quick way to move one small thing between them. The service has since grown outward from there — the coverage page lists every district and town a runner can reach today.

Facts

  • Deelo Parcel operates seven days a week. Pickup windows run from 07:00 to 20:00.
  • Parcels up to 15 kg, in three size tiers: Small (5 kg), Medium (10 kg) and Large (15 kg).
  • Fares start at ₹36 all-in and are shown in full before you confirm. There is no surge pricing.
  • Pickup is booked into a morning, afternoon or evening window, and availability is checked against the fleet before the window is offered.
  • Every handover is OTP-verified at both ends and recorded with a proof photo.
  • Operated by Deelo Business Services Private Limited. Registered office and runner base: Building No. 21258, Vattukulam, Athirampuzha, Kottayam, Kerala 686562, India.
  • Phone and WhatsApp +91 79944 42295 · contact@deelo.in.

How we work

OTP at both ends

A one-time code is verified at pickup and again at handover, so a parcel can never be collected or released to the wrong person.

Live tracking on a map

You watch the runner move in real time, with an ETA that counts down and a notification when they are close.

Verified runners

Every runner is ID-checked and address-verified before their first job, and carries a rating you can see before handover.

Instant, upfront pricing

The full fare is shown before you confirm. There is no surge, no per-kilometre surprise and no charge until a runner accepts.

Door pickup

The runner comes to your door, desk or shop counter. You never travel to a booking office.

Door delivery

Delivery is to the recipient's door, with a proof photo captured at handover.

Human support

A person answers on WhatsApp or on the phone — not a bot, and not a ticket queue.

A window you pick

Choose a morning, afternoon or evening pickup window and a runner is held for it, rather than joining an open-ended queue.

Who uses us

  • Households sending forgotten keys, medicines and lunchboxes across town.
  • Pharmacies and clinics running prescriptions and pathology samples on a clock.
  • Advocates, banks and offices moving documents with a same-day deadline.
  • Bakeries, florists and small retailers who need a delivery arm without hiring one.
  • Students and families sending books, laptops and parcels between towns.

Where we are going

Deelo Parcel serves Kottayam and the districts around it today. Because the model depends on runner density rather than a hub network, new areas open one at a time — a town appears on the coverage map only once there are runners there to work it, which is why this site says plainly where it cannot yet collect.

Where we deliver

More about the service

Send something today

Two addresses, a size, a slot. The fare is on screen before you commit.

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