Contact
Contact Deelo Parcel
A person answers — on the phone or on WhatsApp — between 07:00 and 20:00, seven days a week. Bookings are made online; if you run a shop or sell online and would rather be walked through the first one, message us and we will do it with you.
Phone and WhatsApp
Open WhatsApp · contact@deelo.in
07:00–20:00, Monday to Sunday. Outside those hours, message on WhatsApp and we reply when collection opens.
Registered office and runner base
Deelo Business Services Private LimitedBuilding No. 21258, Vattukulam, Athirampuzha
Kottayam 686562, Kerala, India
There is no walk-in counter — the runner comes to you. Use the address for correspondence.
Where we are
Faster than asking
Contact — questions
How do I contact Deelo Parcel?
Call or WhatsApp +91 79944 42295, or email contact@deelo.in. A person answers between 07:00 and 20:00, seven days a week. Bookings are made online at parcel.deelo.in/book; shops and sellers who prefer not to use the app can be walked through their first booking on WhatsApp.
What time does Deelo Parcel operate?
Deelo Parcel collects between 07:00 and 20:00, seven days a week, in three windows: morning, afternoon and evening. You pick the window when you book, and you can schedule a pickup for a future date.
Where is Deelo Parcel based?
Deelo Parcel is based in Kottayam, Kerala — the runner base and registered office are at Athirampuzha, Kottayam. Runners collect from doors across Kottayam district and reach serviceable towns within roughly 100 km, covering Kottayam and 5 neighbouring districts. The coverage page lists every town a booking can be made for today.
Does Deelo Parcel deliver to Thrissur, Thiruvananthapuram or Kozhikode?
Not yet. Deelo Parcel collects only within about 100 km of its Kottayam base, so Thiruvananthapuram, Thrissur, Palakkad, Malappuram, Kozhikode, Wayanad, Kannur, Kasaragod are outside the service area today and a booking from those addresses is declined at checkout. Towns inside the radius — across Kottayam, Kollam, Pathanamthitta, Alappuzha, Idukki, Ernakulam — are listed on the coverage page.
Ready to send something?
Two addresses and a window. The fare is on screen before you confirm.